Analyzing ISA Server Performance using ISA Server Reporting

Understanding the ISA Server Reporting Feature

ISA Server includes a reporting feature that you can use for a number of purposes:

Each report here consists of a number of sub-reports, taking the form of charts and graphs. This concept is illustrated on the 2nd page of the Article:

The predefined ISA Server reports are listed here:

Web Usage reports use information in the Web Proxy service logs.

You should use application usage reports to determine usage of published servers on the internal network, and to determine network saturation situations.

Traffic and utilization reports can assist you with determining trends in usage, planning network capacity, monitoring network capacity, and determining bandwidth policies.

To view reports:

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Expand the Reports node.
  4. Select the report type which you want to view
  5. Double-click the report in the details pane

Each report here consists of a number of sub-reports, taking the form of charts and graphs:

ISA Server reporting works by combining all summary logs from each ISA Server computer in the array in a single report database on each ISA server. The report database is stored in the location that you indicate when you create the specific report job. Report databases are by default stored in the ISAReports folder of the ISA installation folder.

The ISA Server reporting feature allows you to schedule reports to be generated at specific times:

To configure report jobs, you specify the following:

For each report job, the user name and password that you configure must have sufficient privileges to generate the reports on the ISA server. The user name and password credentials provided must have the following permissions:

How to sort report data

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Expand the Reports folder.
  4. Right-click the report type and select Properties from the shortcut menu.
  5. In the Sort Order area select which option to use to sort report data.
  6. Click OK.

How to create a report job

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Right-click the Report Jobs folder and select New and then Report Job from the shortcut menu.
  4. On the General tab, enter a name for the new report job in the Name textbox.
  5. Enter a description for the report job in the Description textbox.
  6. Ensure that the Enable Reports checkbox is enabled.
  7. Click the Period tab.
  8. Specify when summary reports are generated:
    • Daily
    • Weekly
    • Monthly
    • Yearly
    • Custom
  1. If you select the Custom option, then specify the From date and the To date.
  2. Click the Schedule tab.
  3. Set whether the report should be generated immediately, or at a later date.
  4. Specify the recurrence pattern.
  5. Click the Credentials tab. Provide the information on who is authorized to create reports on the ISA server(s):
    • User name
    • Domain
    • Password
  1. Click OK.

How to configure the log summary

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Right-click the Report Jobs folder and select Properties from the shortcut menu.
  4. Click the Log Summaries tab.
  5. Check the Enable Daily And Monthly Summaries checkbox.
  6. In the Number Of Summaries Saved area of the Log Summaries tab, specify how many daily summaries should be saved. This is done in the Daily Summaries textbox.
  7. In the Monthly Summaries textbox, enter how many monthly summaries should be saved.
  8. Click OK.

How to configure the location of reports

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Right-click the Report Jobs folder and select Properties from the shortcut menu.
  4. Verify that the Enable Reports checkbox is selected.
  5. If you want reports stored in the ISAReports subfolder within the ISA Server installation folder, then select the ISAReports Folder (In The ISA Server Installation Folder) option. This is the default option.
  6. If you want reports saved in a different location, then select the Other Folder option. Enter the location where reports should be stored.
  7. Click OK.

How to configure the location of the daily summary database

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Right-click the Report Jobs folder and select Properties from the shortcut menu.
  4. Click the Log Summaries tab.
  5. Check the Enable Daily And Monthly Summaries checkbox.
  6. If you want reports stored in the ISASummaries subfolder within the ISA Server installation folder, then select the ISASummaries Folder (In The ISA Server Installation Folder) option. This is the default option.
  7. If you want reports saved in a different location, then select the Other Folder option. Enter the location where reports should be stored.
  8. Click OK.

How to modify the period for a report job

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Select the Report Jobs folder.
  4. Right-click the specific report job that you want to configure and select Properties from the shortcut menu.
  5. Click the Period tab.
  6. If you want the report generated to show the state of the previous day, then choose the Daily option.
  7. If you want the report generated to show the state of the previous week, then choose the Weekly option.
  8. If you want the report generated to show the activity of the previous month, then choose the Monthly option.
  9. If you want the report generated to show the activity of the previous year, then choose the Yearly option.
  10. If you want to define your own time period, then select Custom option.
  11. In the From textbox and To textbox, define the time period to use in the report job.
  12. Click OK.

How to modify the schedule for a report job

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Select the Report Jobs folder.
  4. Right-click the specific report job that you want to configure and select Properties from the shortcut menu.
  5. Click the Schedule tab.
  6. In the Start Report Generation section of the Schedule tab, choose when the report should be generated:
    • If you want to generate the report immediately, then select the Immediately option.
    • If you want to generate the report at a specific time, then select the At option. Enter the date and time that the report should be generated.
  1. In the Recurrence Pattern section of the Schedule tab, you can modify the recurrence pattern for the report job.
    • If you want the report generated only once, then select the Generate Once option.
    • If you want the report generated each day, then select the Generate Every Day option.
    • If you want the report generated on a specific day or days, then select the Generate On The Following Days option. Select which day(s) the report should be generated:
    • If you want the report generated once a month only, then select the Generate Once A Month option. Specify which day of the month the report should be generated.
  1. Click OK.

How to configure credentials for a report job

  1. Open ISA Management.
  2. Expand the Monitoring Configuration node.
  3. Select the Report Jobs folder.
  4. Right-click the specific report job that you want to configure and select Properties from the shortcut menu.
  5. Click the Credentials tab.
  6. Provide the name of the user that has sufficient authority to generate reports in the Username textbox.
  7. Provide the domain for this user account in the Domain textbox.
  8. Enter the password of the user account in the Password textbox.
  9. Click OK.


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