I just installed a replacement keyboard in my Dell Latitude D800.

I called up Dell yesterday and told them that I had lost a keycap. The replacement keyboard arrived this morning.

The replacement was amazingly easy. It required removing only two screws, and Dell even sent me the screwdriver.

My Latitude gets a lot of abuse and the old keyboard was filthy. I’m glad I don’t have to clean it now.

Dell Customer Service is top notch!