Vonage study says that small businesses could save a bundle using VoIP phone service:

Operational costs for small firms in the UK have reached an all time high as the recent round of utility price hikes begins to bite, research published today has claimed.

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The study, carried out on behalf of internet phone company Vonage, also claims that many small firms are paying too much for their fixed and mobile phone services.

Some 61 per cent of small businesses are paying up to £300 a month on landline bills and over half are paying £400 a month on mobile phone bills.

Almost 90 per cent already have an existing broadband connection, but 22 per cent have never considered changing their traditional telephony supplier in favour of a VoIP service. A third of respondents had not heard of VoIP.

Reasons cited by small businesses for not changing their telephony set up included sticking with the ‘obvious/easiest choice’ (26 per cent) followed by ‘not having the appropriate equipment’ (18 per cent).

Kerry Ritz, managing director of Vonage UK, said: "As the cost of running a business continues to rise, small businesses need to start thinking more like consumers and ’shopping around’ for services if they are to see money stay within the company.