Sprint Nextel recently sent cancellation notices to approximately one-thousand customers.

These customers had each averaged between forty and fifty calls a month to Sprint customer service and it was costing Sprint significantly more money to provide them service than Sprint was recouping in service fees.

Each of these customers has been given until 30 July to select another wireless carrier if they intend to use LNP (Local Number Portability) to keep their existing cell phone numbers.

As one would expect in an action of this nature, these customers are not being charged any early termination fees.

Some consumer advocates have criticized Sprint for this move; however, this move should be positive for all remaining Sprint customers. Sprints entire customer base was subsidizing those one thousand troubled customers. Sprint will be able to service its remaining customers better, as its resources will no longer be tied up with hopeless cases.

And what about the customers? What sort of customer would call Customer Service forty to fifty times a month — and then not be happy to be let out of their contract? This should be seen as a gift to them. I can only hope that they are happier with their new cellular providers.