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    • Document Management

      Document Management

      Most businesses and organizations rely on their documents to store data and keep information readily available. Some corporations create millions of documents each year. Filing data that is collected, storing it safely, indexing it properly, making it easily accessible and protecting it from outsiders is a major concern for many organizations. In order for you

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

    • Application Service Provider

      Application Service Provider

      An Application Service Provider or ASP provides “applications” as a service – specifically, software and services having to do with the information technology requirements of companies and individuals. The service offered by Application Service Providers may include processing credit card payments, providing customer relations management (CRM) services to businesses, or customized applications. The operational concept

    • Enterprise Resource Planning

      Enterprise Resource Planning

      Enterprise Resource Planning or ERP is actually a process or approach that attempts to consolidate all of a company’s departments and functions into a single computer system that services each department’s specific needs. It is, in a sense, a convergence of people, hardware, and software into an efficient production, service, and delivery system that creates

    • Data Synchronization

      Data Synchronization

      Data synchronization is the process in which consistency among data from the source to the data storage location and then vice versa is achieved successfully. On top of that, the continuous consistency of the data over a period of time achieved is success for the data synchronization. Data synchronization is a process that has gained

    • What is an ETOM?

      What is an ETOM?

      ETOM (Enhanced Telecom Operations Map) is the most widely used set of standards for the world communications market. The standard focuses on the latest TELECOM technologies such as Internet telephony, broadband, and DSL. It is regularly updated to keep up with Internet standards/specifications and hardware updates. What is ETOM? ETOM was created to give telecom

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