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    • Blue Box

      Blue Box

      Blue boxes use a 2600hz tone to size control of telephone switches that use in-band signaling. The caller may then access special switch functions, with the usual purpose of making free long distance phone calls, using the tones provided by the Blue Box. To quote Karl Marx, blue boxing has always been the most noble

    • How to Unlock a GoPhone

      How to Unlock a GoPhone

      GoPhone is the trademark used by AT&T/Cingular to market their pay as you go cell phones. Most customers will eventually want to switch to a more normal post-pay cell phone plan, and many of them will want to take their cell phones with them. Unfortunately, the GoPhones are "subsidy locked." This means that the GoPhones

    • RBOC (Regional Bell Operating Company)

      RBOC (Regional Bell Operating Company)

      RBOC (The Regional Bell Operating Companies) were created as the result of a legal dispute between the US Justice Department and the AT & T Corporation. In 1984, the American Telephone & Telegraph Company split its local operations into 7 autonomous RBOCs that became known as “Baby Bells”. In the beginning, these companies were called

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • How to Add Ring Tones to my BlackBerry

      How to Add Ring Tones to my BlackBerry

      Owning a Blackberry enables its owners to do much more than they could ever accomplish with a basic cell phone. However, one of the most popular features that have carried over from basic cell phone to the BlackBerry is the ability to add ring tones. In earlier models adding ring tones to your Blackberry was

    • SIM Card

      SIM Card

      A SIM (Subscriber Identity Module) card is a type of interface card that is found in most modern cell phones and contains the user’s account information as well as some types of media, such as contacts, pictures, and sometimes ringtones. A SIM card contains an ICCID, or Integrated Circuit Card ID, number that identifies the

    • How to Change my PIN and PUK

      How to Change my PIN and PUK

      A PIN, or Personal Identification Number, is a number that is used on some SIM cards to prevent unauthorized use of the cell phone it is located in. PINs are not used by all SIM cards and may need to be setup before they can be used. A PIN is generally between 4 and 8

    • ABCD Tones

      ABCD Tones

      The ABCD tones are additional DTMF tones that may be used in any way the standard (0-9) tones are used. These tones are generated using a Silver Box. Engineers envisioned phones being used to access computers and other devices. This vision led to the addition of the number sign (#, sometimes called ‘octothorpe’ or ‘pound’)

    • How to Activate a TracFone

      How to Activate a TracFone

      TracFone is the 6th largest mobile network operator in the United States. It allows its customers to purchase airtime usage when they purchase phones that companies like Nokia, LG, and Motorola make. A TracFone customer has to activate the cell phone before using it. It can be activated via the TracFone website or TracFone customer

    • IS-95: CDMA

      IS-95: CDMA

      IS-95 is a standard for CDMA (Code Division Multiple Access) Digital Cellular. Mobile Frequency Range Rx: 869-894; Tx: 824-849 Multiple Access Method CDMA/FDM Duplex Method FDD Number of Channels 20 (798 users per channel) Channel Spacing 1250kHz Modulation QPSK/OQPSK Channel Bit Rate 1.2288Mb How CDMA Works In a CDMA system, your encoded voice is digitized

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