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    • How to Make a Lineman’s Handset

      How to Make a Lineman’s Handset

      This is the “right hand” of both the professional and the amateur lineman. Basically, it is a customized portable telephone which is designed to be hooked onto raw cable terminals in the field and used to monitor the line, talk, or dial out. The monitor function is usually the main difference between the “butt-in” test

    • How to Block Incoming Calls

      How to Block Incoming Calls

      Blocking incoming calls can sometimes be quite important for many reasons. Someone may be troubling you over the phone, harassing you, giving blank calls and you just want to avoid a specific person. A simple way to do this is to block an incoming call of a specific person. That is, whenever that person calls

    • Computer Telephony Integration (CTI)

      Computer Telephony Integration (CTI)

      Computer Telephony Integration (CTI) is a set of technologies for integrating and managing the communication or interaction between computers and telephone systems. CTI functionality falls into two general categories: CTI enables the computer user to control their telephone system CTI enables the telephone system to display information via the computer A user with a CTI-enabled

    • MTSO: Mobile Telephone Switching Office

      MTSO: Mobile Telephone Switching Office

      The Mobile Telephone Switching Office, or MTSO, is a system that automatically keeps track of a cell phone user’s relative signal by monitoring readings from cell phone towers near the user. MTSO systems also automatically switch a cell phone’s service from one cell phone tower to another depending on which tower will provide the user

    • PCS (Personal Communications Service)

      PCS (Personal Communications Service)

      PCS (Personal Communications Service) is a set of standards. Most PCS standards are based on an existing standard. PCS is little more than the operation of these standards on the frequency bands of 1930-1990MHz for receiving and 1850-1910Mhz for transmitting. PCS StandardBase Standard PCS TDMA IS-136 PCS CDMA IS-95 PCS 1900 GSM PACS PHS cordless

    • Call Center Outsourcing

      Call Center Outsourcing

      For many small, medium and large businesses outsourcing a call center is an excellent way to generate sales and help current customers with tech support and customer support issues. While some larger companies have the money, time and resources to put in place their own call center, most smaller and mid sized businesses opt for

    • CLLI Codes

      CLLI Codes

      CLLI codes, or Common Language Location Identifier, pronounced “silly codes”, are codes used by telecommunication companies to identify specific industry equipment. CLLI codes are 11 characters long, may be comprised of a combination of letters and numbers, and are used by all telecommunication companies in North America. While CLLI codes were first created and used

    • How to Install Telephone Wires

      How to Install Telephone Wires

      Telephone wires are easy to work with and very safe due to the low voltages involved. The most complex part of installing telephone wires is complying with the defined standards. When installing additional telephone wires into an existing facility, it is usually best to determine which telephone wiring standard is currently in use and conform

    • What is Tethering?

      What is Tethering?

      Tethering means using a mobile phone (or any other Internet-capable device) as a modem for a laptop or other Internet capable units. A phone that can access the Internet is connected to the other device with a USB cable or Bluetooth connection. If a mobile plan allows the phone to be tethered, you can save

    • Telephone Tone Frequencies

      Telephone Tone Frequencies

      The Low Tone is a generic tone used with various interruption patterns for the specific tones listed below: Line Busy Tone Reorder Reverting Tone No Circuit Tone No Such Number Vacant Code Group Busy Tone Deposit Coin Tone Vacant Position Tone Dial Off-Normal Tone Trouble Tone Dial Jack Tone Dial Test Signal Class of Service

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