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    • Caller-ID

      Caller-ID

      Calling Number Delivery (CND), better known as Caller ID, is a telephone service intended for residential and small business customers. It allows the called Customer Premises Equipment (CPE) to receive a calling party's directory number and the date and time of the call during the first 4 second silent interval in the ringing cycle. Caller-ID

    • NEBS (Network Equipment-Building System)

      NEBS (Network Equipment-Building System)

      NEBS (Network Equipment-Building System) is a standard for telephony equipment. NEBS was developed in the 1970's by Bell Labs (now Telcordia). Many equipment vendors build their equipment to NEBS standards, even when they do not intend for their equipment to be placed in a Central Office. Equipment vendors do this because compliance with the NEBS

    • How to Find an IMEI

      How to Find an IMEI

      An IMEI, or International Mobile Equipment Identity, number is a number associated with a specific cell phone and can be used by authorities in a wide variety of countries to blacklist stolen cell phones, making them unusable to the thief, even if he/she replaces the phone’s SIM card. An IMEI number should not be confused

    • Smartphone

      Smartphone

      A smartphone is a mobile phone with a considerably greater amount of functionality than an ordinary mobile phone or a feature phone. Smartphones can be considered a blend between a mobile phone and a full featured mobile computer, similar to the PDAs (Personal Digital Assistants) of the past, but even more capable. They typically include

    • SCM: Station Class Mark

      SCM: Station Class Mark

      The SCM (Station Class Mark) is a 4 bit number which holds three different pieces of information. Your cellular telephone transmits this information (and more) to the cell tower. Bit 1 of the SCM tells the cell tower whether your cellphone uses the older 666 channel cellular system, or the newer 832 channel cellular system.

    • Phone Phreaking

      Phone Phreaking

      Phone phreaking is the act of gaining illegal access to resources of telecom networks for fun or malicious activity. Before computer hacking took over, phreaking was the dominant underground tech activity. Some phone phreakers just wanted to understand how telecom infrastructure worked. Others wanted to make free long distance phone calls. As voice and data

    • Call Center Outsourcing

      Call Center Outsourcing

      For many small, medium and large businesses outsourcing a call center is an excellent way to generate sales and help current customers with tech support and customer support issues. While some larger companies have the money, time and resources to put in place their own call center, most smaller and mid sized businesses opt for

    • RBOC (Regional Bell Operating Company)

      RBOC (Regional Bell Operating Company)

      RBOC (The Regional Bell Operating Companies) were created as the result of a legal dispute between the US Justice Department and the AT & T Corporation. In 1984, the American Telephone & Telegraph Company split its local operations into 7 autonomous RBOCs that became known as “Baby Bells”. In the beginning, these companies were called

    • AMPS (EIA/TIA-553) and NAMPS (IS-91)

      AMPS (EIA/TIA-553) and NAMPS (IS-91)

      Mobile Frequency Range Rx: 869-894; Tx 824-849 Multiple Access Method FDM Duplex Method FDD Number of Channels 832 Channel Spacing 30kHz Modulation FM AMPS AMPS (Advanced Mobile Phone Service) was the first cellular mobile system in the United States. AMPS operates as an analog system using 30 kHz wide channels. NAMPS AMPS was later enhanced

    • How to Dial a DSN Number

      How to Dial a DSN Number

      DSN stands for the Defense Switched Network which is a global phone service used by the United States government capable of both non-secure and secure communications. Traditionally, the DSN network has only been used for voice communications, but in the past decade data and video service have been incorporated into the network through Integrated Services

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