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    • Six Sigma

      Six Sigma

      Six Sigma is a business improvement methodology. Its main objective is to implement a vigorous process to systematically eliminate defects and inefficiency. Motorola originally developed it in the early 1980s.  Its proficiency has caused it to become extremely popular in many corporate and small business environments around the world. Six Sigma’s main purpose is to

    • MTTR (Mean Time to Recovery)

      MTTR (Mean Time to Recovery)

      MTTR is an abbreviation for Mean Time To Recovery or Mean Time To Repair which represents the average time taken to put a defective component or system back in working order. It is a measure of the maintainability of a system and predicts the average amount of time required to get the system to work

    • OLAP (OnLine Analytical Processing)

      OLAP (OnLine Analytical Processing)

      A growing business of a company brings lots of effects with it and huge amount of data that needs to be stored and tracked is one of them. So, in order to deal with this data, new and sophisticated methods of data processing are required and OLAP or as others say, “On Line Analytical Processing”,

    • BS7799

      BS7799

      ISO17799 and BS7799 are security policies and standards procedures. The standard was initially known as a British standard called BS 7799, developed by the British Standards Institution. Later, it became the ISO IEC 17799 standard when it was adopted by the ISO IEC technical committee for international use. Such a committee is called ISO IEC

    • Value Stream Mapping

      Value Stream Mapping

      Value stream mapping is a popular manufacturing technique. It analyzes the flow of materials and information necessary to create a product or provide a service. The technique originated at the Toyota Corporation and is referred to as material and information flow mapping. It can be applied to any process that requires improvement. When using value

    • What is Keiretsu?

      What is Keiretsu?

      The keiretsu business system first hit the press in the United States during a series of trade disputes between the United States and Japan in the late 1980s to early 1990s. The system is a series of affiliated companies that work together to ensure the mutual success of each company. The keiretsu system also relies

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

    • Inter-Process Communication

      Inter-Process Communication

      The term Inter-Process Communication (IPC) refers to a predefined library or set of interfaces that allow processes to communicate with each other. IPC gives the appearance of programs that run concurrently in an operating system’s background and allows computer users to conduct multiple tasks at once on a computer. IPCs can share memory, run in

    • Service Management

      Service Management

      Service management, also called IT service management, is the discipline used in industries that provide services or a combination of goods and services. While widely used in the IT industry, specifically the ICT (information and Communication Technology) sector, service management can be integrated into many other industries. Service management is usually used in conjunction with

    • Decision Support System

      Decision Support System

      A Decision Support System (DSS) is a way to model data and make quality decisions based on it. Making the right decision in business is usually based on data quality and one’s ability to sift through and analyze the data to find trends that solutions and strategies can be created from/for. Decision Support Systems are

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