ISO17799 and BS7799 are security policies and standards procedures. The standard was initially known as a British standard called BS 7799, developed by the British Standards Institution. Later, it became the ISO IEC 17799 standard when it was adopted by the ISO IEC technical committee for international use. Such a committee is called ISO IEC …
A growing business of a company brings lots of effects with it and huge amount of data that needs to be stored and tracked is one of them. So, in order to deal with this data, new and sophisticated methods of data processing are required and OLAP or as others say, “On Line Analytical Processing”, …
Most businesses and organizations rely on their documents to store data and keep information readily available. Some corporations create millions of documents each year. Filing data that is collected, storing it safely, indexing it properly, making it easily accessible and protecting it from outsiders is a major concern for many organizations. In order for you …
When software and hardware goes through development and testing, the time comes for it to be released throughout the IT infrastructure or to other clients. This falls on the lap of the ITIL Release Management team. This team of individuals ensures that the licensure, tests and version-verified software and hardware is all up to date …
The ITIL (Information Technology Infrastructure Library) framework is a collection of concepts for information technology systems and operations. It is the most widely accepted reference standard concerning a wide variety of subjects including service support, service delivery, service management, infrastructure management, application management, security management, and business strategies. Companies can refer to the ITIL framework …
Someone who has worked in a corporation or with a large organization might have heard the phrase “change management” used from time to time. Change management has been around for a while, but has become extremely popular with organizations or corporations that would like to initiate significant change to processes that can include both work …
ERP (Enterprise Resource Planning) is a process in which business management is integrated with technology. ERP systems, therefore, allow this integration to be done effectively and without fault. An effective ERP system requires that many aspects of the business are connected. To have the best architecture for the organization, the following must be part of …
MTTR is an abbreviation for Mean Time To Recovery or Mean Time To Repair which represents the average time taken to put a defective component or system back in working order. It is a measure of the maintainability of a system and predicts the average amount of time required to get the system to work …
Cloud computing refers to the delivery of one or many services powered by computer hardware and software over the Internet or local computer network. For most major service providers, there are a large number of computers configured in a grid to provide the service architecture located in the “cloud.” The origin of the name cloud …
Service management, also called IT service management, is the discipline used in industries that provide services or a combination of goods and services. While widely used in the IT industry, specifically the ICT (information and Communication Technology) sector, service management can be integrated into many other industries. Service management is usually used in conjunction with …