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    • Change Management

      Change Management

      Someone who has worked in a corporation or with a large organization might have heard the phrase “change management” used from time to time. Change management has been around for a while, but has become extremely popular with organizations or corporations that would like to initiate significant change to processes that can include both work

    • Application Service Provider

      Application Service Provider

      An Application Service Provider or ASP provides “applications” as a service – specifically, software and services having to do with the information technology requirements of companies and individuals. The service offered by Application Service Providers may include processing credit card payments, providing customer relations management (CRM) services to businesses, or customized applications. The operational concept

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

    • Enterprise Resource Planning

      Enterprise Resource Planning

      Enterprise Resource Planning or ERP is actually a process or approach that attempts to consolidate all of a company’s departments and functions into a single computer system that services each department’s specific needs. It is, in a sense, a convergence of people, hardware, and software into an efficient production, service, and delivery system that creates

    • How to Control Documents

      How to Control Documents

      As organizations grow, their potential to increase the collaboration potential of on-line technologies also grow. Therefore, the need to implement document production control early in a project’s life cycle has proven to be critical to success. Some may argue that document control is another layer of bureaucracy. However, for projects that involve many contributors, document

    • What is Keiretsu?

      What is Keiretsu?

      The keiretsu business system first hit the press in the United States during a series of trade disputes between the United States and Japan in the late 1980s to early 1990s. The system is a series of affiliated companies that work together to ensure the mutual success of each company. The keiretsu system also relies

    • What is an ETOM?

      What is an ETOM?

      ETOM (Enhanced Telecom Operations Map) is the most widely used set of standards for the world communications market. The standard focuses on the latest TELECOM technologies such as Internet telephony, broadband, and DSL. It is regularly updated to keep up with Internet standards/specifications and hardware updates. What is ETOM? ETOM was created to give telecom

    • BS7799

      BS7799

      ISO17799 and BS7799 are security policies and standards procedures. The standard was initially known as a British standard called BS 7799, developed by the British Standards Institution. Later, it became the ISO IEC 17799 standard when it was adopted by the ISO IEC technical committee for international use. Such a committee is called ISO IEC

    • OLAP (OnLine Analytical Processing)

      OLAP (OnLine Analytical Processing)

      A growing business of a company brings lots of effects with it and huge amount of data that needs to be stored and tracked is one of them. So, in order to deal with this data, new and sophisticated methods of data processing are required and OLAP or as others say, “On Line Analytical Processing”,

    • Digital Asset Management

      Digital Asset Management

      Digital asset management (DAM) is the technology that allows organizations or individuals to manage both tasks and decisions which leverage digital assets. These systems provide a cohesive way to manage potentially large volumes of documents, videos, digital imagery, and database resources using defined protocols by the DAM system to avoid interference between coworkers and to

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