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    • MTTR (Mean Time to Recovery)

      MTTR (Mean Time to Recovery)

      MTTR is an abbreviation for Mean Time To Recovery or Mean Time To Repair which represents the average time taken to put a defective component or system back in working order. It is a measure of the maintainability of a system and predicts the average amount of time required to get the system to work

    • DMAIC


      DMAIC is a basic Six Sigma methodology component- a way to improve work processes by eliminating defects. The Six Sigma methodology is widely used in many top corporations in the United States and around the world. It is normally defined as a set of practices that improves efficiency and eliminate defects. Six Sigma has been

    • BS7799


      ISO17799 and BS7799 are security policies and standards procedures. The standard was initially known as a British standard called BS 7799, developed by the British Standards Institution. Later, it became the ISO IEC 17799 standard when it was adopted by the ISO IEC technical committee for international use. Such a committee is called ISO IEC

    • OLAP (OnLine Analytical Processing)

      OLAP (OnLine Analytical Processing)

      A growing business of a company brings lots of effects with it and huge amount of data that needs to be stored and tracked is one of them. So, in order to deal with this data, new and sophisticated methods of data processing are required and OLAP or as others say, “On Line Analytical Processing”,

    • Service Management

      Service Management

      Service management, also called IT service management, is the discipline used in industries that provide services or a combination of goods and services. While widely used in the IT industry, specifically the ICT (information and Communication Technology) sector, service management can be integrated into many other industries. Service management is usually used in conjunction with

    • Cost of Implementation for Sarbanes Oxley

      Cost of Implementation for Sarbanes Oxley

      Sarbanes Oxley is usually known as Sarbox or Sox, it is a United States federal law passed in 2002, that protects the public against major corporate accounting scandals that proved to be the catalyst of many investors losing billions of dollars worth of value in the stock market. The official name for Sarbox or Sox

    • Inter-Process Communication

      Inter-Process Communication

      The term Inter-Process Communication (IPC) refers to a predefined library or set of interfaces that allow processes to communicate with each other. IPC gives the appearance of programs that run concurrently in an operating system’s background and allows computer users to conduct multiple tasks at once on a computer. IPCs can share memory, run in

    • The Waterfall Model

      The Waterfall Model

      The Waterfall model is one of the best known applications of the Systems Development Life Cycle model (or SDLC), commonly used in the information systems, software, and systems engineering fields. The model is a sequential design process and gets its name from the visual depiction of progress, following the methodology looking like a waterfall as

    • Value Stream Mapping

      Value Stream Mapping

      Value stream mapping is a popular manufacturing technique. It analyzes the flow of materials and information necessary to create a product or provide a service. The technique originated at the Toyota Corporation and is referred to as material and information flow mapping. It can be applied to any process that requires improvement. When using value

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

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