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    • ESN (Electronic Serial Number)

      ESN (Electronic Serial Number)

      ESN (Electronic Serial Number) An Electronic Serial Number is a code created to identify mobile devices. An ESN is 32 bits long, and the distribution of information in those bits has changed as the standard has evolved. The first 8 bits originally represented the manufacturer code, leaving 24 bits for the manufacturer to assign codes

    • Mobile Software

      Mobile Software

      Mobile software refers to software that can be stored and executed on a mobile device such as a cell phone, PDA, smart phone, or similar device. Mobile software can range in its capabilities as some simply change the virtual appearance of the device while others provide important features such as menu layouts and password protection.

    • How Do I Setup MMS on My Mobile?

      How Do I Setup MMS on My Mobile?

      MMS, Multimedia Messaging Service, is a widely used communication channel over mobile phones to send and receive multimedia like images, ringtones, and videos. Most modern mobiles phones are MMS enabled. To use MMS service on your mobile phone, you need to do 2 things: Activate the MMS Service from your Service Provider. Upon activation by

    • Who Invented the Telephone?

      Who Invented the Telephone?

      The invention of the telephone is credited to American Alexander Graham Bell and Thomas Watson in the mid-to-late 19th Century. Although Bell ultimately prevailed in the early signs of patent wars to come in the tech industry, there are a number of inventors who helped contributed technological and conceptual advancements that furthered telephone technology in

    • How Do I Locate My Lost Cell Phone?

      How Do I Locate My Lost Cell Phone?

      Many of us have lost our cell phones from time to time but some may have a harder time than others in retrieving their phone. What is worse is when you lose your cell phone in the middle of a texting session or when you have an important phone call to make and the person’s

    • What is MiFi?

      What is MiFi?

      MiFi stands for “My Wi-Fi” or “Mobile Wi-Fi”, and represents a line of relatively small wireless routers developed by Novatel Wireless, which turn a mobile broadband internet connection into a Wi-Fi hotspot. These hotspots support up to 5 Wi-Fi enabled devices within a range of 10 meters. This means that any Wi-Fi enabled device, from

    • Forward and Reverse Channels

      Forward and Reverse Channels

      Forward and reverse channels refer to a number of frequencies that are used by a telecommunications broadcast system in order for a telephone tower and a cellular telephone to communicate with each other. A forward channel refers to the frequencies used by a telephone tower to communicate with all nearby cellular phones. Contrastingly, a reverse

    • TTY/TDD

      TTY/TDD

      TTY/TDD stands for a group of telecommunication devices that make it easier for deaf and/or mute people to talk over telephone lines. TTY stands for telephone typewriter, teletypewriter or text phone. TDD stands for Telecommunications Device for the Deaf. Usually these devices are all categorized under TTY/TDD. Sometimes TTY means manual devices such as typewriters,

    • Call Center Outsourcing

      Call Center Outsourcing

      For many small, medium and large businesses outsourcing a call center is an excellent way to generate sales and help current customers with tech support and customer support issues. While some larger companies have the money, time and resources to put in place their own call center, most smaller and mid sized businesses opt for

    • MTSO: Mobile Telephone Switching Office

      MTSO: Mobile Telephone Switching Office

      The Mobile Telephone Switching Office, or MTSO, is a system that automatically keeps track of a cell phone user’s relative signal by monitoring readings from cell phone towers near the user. MTSO systems also automatically switch a cell phone’s service from one cell phone tower to another depending on which tower will provide the user

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