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    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • Telephone Tone Frequencies

      Telephone Tone Frequencies

      The Low Tone is a generic tone used with various interruption patterns for the specific tones listed below: Line Busy Tone Reorder Reverting Tone No Circuit Tone No Such Number Vacant Code Group Busy Tone Deposit Coin Tone Vacant Position Tone Dial Off-Normal Tone Trouble Tone Dial Jack Tone Dial Test Signal Class of Service

    • What is MiFi?

      What is MiFi?

      MiFi stands for “My Wi-Fi” or “Mobile Wi-Fi”, and represents a line of relatively small wireless routers developed by Novatel Wireless, which turn a mobile broadband internet connection into a Wi-Fi hotspot. These hotspots support up to 5 Wi-Fi enabled devices within a range of 10 meters. This means that any Wi-Fi enabled device, from

    • Mobile Software

      Mobile Software

      Mobile software refers to software that can be stored and executed on a mobile device such as a cell phone, PDA, smart phone, or similar device. Mobile software can range in its capabilities as some simply change the virtual appearance of the device while others provide important features such as menu layouts and password protection.

    • Phone Prefixes

      Phone Prefixes

      Phone prefixes are the codes that tell the phone companies which state, city, or county a person is calling from. As more people move to an area the phone prefixes change and additional ones are added. Depending on the state, there may only be a few prefixes. Prefixes help to differentiate between each person's phone

    • How to Update the Blackberry OS

      How to Update the Blackberry OS

      The BlackBerry OS is deployed on mobile devices used in 91 countries across more than 500 service operators. Research In Motion (RIM) developed the operating system since 1999, which allows mobile devices to act as both digital assistants and portable media players depending on the type of device purchased. A common task that arises for

    • GSM (Global System for Mobile Communications)

      GSM (Global System for Mobile Communications)

      The Global System for Mobile Communications (GSM) system is a widely deployed digital mobile telephony standard that is deployed throughout Europe and other locations around the globe. The GSM standard leverages a variant of TDMA (time division multiple access) and is the most deployed of the three competing legacy digital wireless technologies on the market

    • How to connect Bluetooth Devices

      How to connect Bluetooth Devices

      To connect Bluetooth devices, the most important to consider is that you have the right device to connect to the computer or cell phone. While most Bluetooth devices are able to sync with all different types of hardware, some of specific and therefore, before buying, make sure that what you are buying will work with

    • How to Dry Out a Cell Phone

      How to Dry Out a Cell Phone

      When dealing with a wet phone, it is important to act quickly. Few phone companies offer a warranty on wet phones and have gone as far as to place a "wet strip" on the phone that changes colors when it has gotten wet. What this means is that the wet strip will allow the company

    • How to Activate a Verizon Phone

      How to Activate a Verizon Phone

      Before activating a new Verizon Wireless cell phone, it is important that you backup your phone numbers. By making the switch from an older phone to a newer one, you'll lose access to the older one. Therefore, transfer your numbers either by bringing it into a Verizon Wireless store or use the Backup Assistant. This

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