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    • Ground Start

      Ground Start

      What is Ground Start? Ground Start or GST is a signaling technique for telephony from a terminal, or a subscriber local loop, to a telephone exchange in which a party gets a dial tone by momentarily grounding one side of a (telephone) circuit. The Ring side of a wire pair is usually the side that

    • Telephone Tone Frequencies

      Telephone Tone Frequencies

      The Low Tone is a generic tone used with various interruption patterns for the specific tones listed below: Line Busy Tone Reorder Reverting Tone No Circuit Tone No Such Number Vacant Code Group Busy Tone Deposit Coin Tone Vacant Position Tone Dial Off-Normal Tone Trouble Tone Dial Jack Tone Dial Test Signal Class of Service

    • Blue Box

      Blue Box

      Blue boxes use a 2600hz tone to size control of telephone switches that use in-band signaling. The caller may then access special switch functions, with the usual purpose of making free long distance phone calls, using the tones provided by the Blue Box. To quote Karl Marx, blue boxing has always been the most noble

    • How to Reduce Conference Call Noise

      How to Reduce Conference Call Noise

      Anyone who has conducted or participated in a telephone conference call knows how noise can interrupt the meeting. There are a number of ways to prevent some types of noise from ever occurring, as well as ways to quickly eliminate noise if it does occur during a call. Before the Call Most noise issues on

    • How Mobile Phones Are Dangerous to Health

      How Mobile Phones Are Dangerous to Health

      Since the number of cell phone users has continued to increase to more than six billion subscriptions at the turn of the decade, a common question that continues to get asked is how dangerous are mobile phones to one’s health? This question has continued to be asked over the past several decades since mobile phones

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • TTY/TDD

      TTY/TDD

      TTY/TDD stands for a group of telecommunication devices that make it easier for deaf and/or mute people to talk over telephone lines. TTY stands for telephone typewriter, teletypewriter or text phone. TDD stands for Telecommunications Device for the Deaf. Usually these devices are all categorized under TTY/TDD. Sometimes TTY means manual devices such as typewriters,

    • How Do Tracphones Work?

      How Do Tracphones Work?

      As many people are fed up with their cell phone providers, a new trend has opened up for tracphones. A tracphone, or TracFone, is a prepaid phone that gives you the accessibility of a contract plan without the commitment. Tracphones have become much more popular in the past few months as more people are finally

    • ESN (Electronic Serial Number)

      ESN (Electronic Serial Number)

      ESN (Electronic Serial Number) An Electronic Serial Number is a code created to identify mobile devices. An ESN is 32 bits long, and the distribution of information in those bits has changed as the standard has evolved. The first 8 bits originally represented the manufacturer code, leaving 24 bits for the manufacturer to assign codes

    • Mobile Software

      Mobile Software

      Mobile software refers to software that can be stored and executed on a mobile device such as a cell phone, PDA, smart phone, or similar device. Mobile software can range in its capabilities as some simply change the virtual appearance of the device while others provide important features such as menu layouts and password protection.

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