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    • IS-54 and IS-136: TDMA

      IS-54 and IS-136: TDMA

      IS-54 and IS-136 are standards for TDMA American Digital Cellular. Mobile Frequency Range Rx: 869-894; Tx: 824-849 Multiple Access Method TDMA/FDM Duplex Method FDD Number of Channels 832 (3 users per channel) Channel Spacing 30Khz Modulation DQPSK Channel Bit Rate 48.6Kb IS-54 and IS-136: TDMA Security IS-54 and IS-136 use the CAVE (Cellular Authentication, Voice

    • CNAM (Calling NAMe)

      CNAM (Calling NAMe)

      CNAM (“Calling NAMe”) is an Intelligent Network (IN) service that displays a caller’s name on a digital readout. It is very similar to caller ID except that both the caller’s name and the calling number are displayed on the receiving end of the phone call. This feature only works if the person or organization being

    • Cell Phone Signal Boosters

      Cell Phone Signal Boosters

      Cell phone signal boosters (or cellular repeaters) are bidirectional amplifiers designed to boost the mobile phone reception using internal signal amplifiers, reception antennas and rebroadcast antennas. External antennas collect good cellular signal, and then it is transmitted to an amplifier, which retransmits the signal locally. This process results in much better signal. Rural areas often

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • How Video Conferencing Works

      How Video Conferencing Works

      Video conferencing has become popular over the last decade. Video conferencing is when two or more parties communicate in real time in separate locations with both video and audio signals. Technology Used in Video Conferencing Video conferencing works by using a few different technologies. Some of these technologies are hardware, others technologies involved in the

    • Country Direct Numbers

      Country Direct Numbers

      Country Direct numbers are used so that you may connect to an operator from a foreign telephone network, without incurring long distance charges. These numbers may be useful in blue boxing, as many countries still have older switching equipment in use. List of Country Direct Numbers Australia (Telstra) (800)682-2878 Austria (Telecom Austria) (800)624-0043 Belgium (800)472-0032

    • Unlocked Cell Phones

      Unlocked Cell Phones

      To understand what an unlocked cell phone is, it is important to first understand what a locked cell phone is. A locked cell phone is one that can only be used with one cellular service provider. In contrast, an unlocked cell phone can be used with any cellular service provider. When a cell phone is

    • How to Activate a TracFone

      How to Activate a TracFone

      TracFone is the 6th largest mobile network operator in the United States. It allows its customers to purchase airtime usage when they purchase phones that companies like Nokia, LG, and Motorola make. A TracFone customer has to activate the cell phone before using it. It can be activated via the TracFone website or TracFone customer

    • The History of Cell Phones

      The History of Cell Phones

      Cell phone technology  is based on radio technology that was developed from the 1940’s onward. For instance, the beginning of cell phones can be traced to the innovation in taxi cabs, police cars, and other service vehicles where two way radios allowed taxi drivers or police officers to communicate with one another or with a

    • CLLI Codes

      CLLI Codes

      CLLI codes, or Common Language Location Identifier, pronounced “silly codes”, are codes used by telecommunication companies to identify specific industry equipment. CLLI codes are 11 characters long, may be comprised of a combination of letters and numbers, and are used by all telecommunication companies in North America. While CLLI codes were first created and used

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