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    • How Video Conferencing Works

      How Video Conferencing Works

      Video conferencing has become popular over the last decade. Video conferencing is when two or more parties communicate in real time in separate locations with both video and audio signals. Technology Used in Video Conferencing Video conferencing works by using a few different technologies. Some of these technologies are hardware, others technologies involved in the

    • IS-54 and IS-136: TDMA

      IS-54 and IS-136: TDMA

      IS-54 and IS-136 are standards for TDMA American Digital Cellular. Mobile Frequency Range Rx: 869-894; Tx: 824-849 Multiple Access Method TDMA/FDM Duplex Method FDD Number of Channels 832 (3 users per channel) Channel Spacing 30Khz Modulation DQPSK Channel Bit Rate 48.6Kb IS-54 and IS-136: TDMA Security IS-54 and IS-136 use the CAVE (Cellular Authentication, Voice

    • War Dialing

      War Dialing

      War dialing, also called scanning, is dialing a large number of telephone numbers in the hope of finding anything interesting. Interesting items often include test tones, computers, Voice Mail Boxes (VMB's), Private Branch Exchanges (PBX's), and government offices. A common technique is to find one telephone number owned by a target and then to war

    • How Do I Locate My Lost Cell Phone?

      How Do I Locate My Lost Cell Phone?

      Many of us have lost our cell phones from time to time but some may have a harder time than others in retrieving their phone. What is worse is when you lose your cell phone in the middle of a texting session or when you have an important phone call to make and the person’s

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • Telephone Tone Frequencies

      Telephone Tone Frequencies

      The Low Tone is a generic tone used with various interruption patterns for the specific tones listed below: Line Busy Tone Reorder Reverting Tone No Circuit Tone No Such Number Vacant Code Group Busy Tone Deposit Coin Tone Vacant Position Tone Dial Off-Normal Tone Trouble Tone Dial Jack Tone Dial Test Signal Class of Service

    • What is MiFi?

      What is MiFi?

      MiFi stands for “My Wi-Fi” or “Mobile Wi-Fi”, and represents a line of relatively small wireless routers developed by Novatel Wireless, which turn a mobile broadband internet connection into a Wi-Fi hotspot. These hotspots support up to 5 Wi-Fi enabled devices within a range of 10 meters. This means that any Wi-Fi enabled device, from

    • Mobile Software

      Mobile Software

      Mobile software refers to software that can be stored and executed on a mobile device such as a cell phone, PDA, smart phone, or similar device. Mobile software can range in its capabilities as some simply change the virtual appearance of the device while others provide important features such as menu layouts and password protection.

    • Phone Prefixes

      Phone Prefixes

      Phone prefixes are the codes that tell the phone companies which state, city, or county a person is calling from. As more people move to an area the phone prefixes change and additional ones are added. Depending on the state, there may only be a few prefixes. Prefixes help to differentiate between each person's phone

    • GSM (Global System for Mobile Communications)

      GSM (Global System for Mobile Communications)

      The Global System for Mobile Communications (GSM) system is a widely deployed digital mobile telephony standard that is deployed throughout Europe and other locations around the globe. The GSM standard leverages a variant of TDMA (time division multiple access) and is the most deployed of the three competing legacy digital wireless technologies on the market

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