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    • How to Control Documents

      How to Control Documents

      As organizations grow, their potential to increase the collaboration potential of on-line technologies also grow. Therefore, the need to implement document production control early in a project’s life cycle has proven to be critical to success. Some may argue that document control is another layer of bureaucracy. However, for projects that involve many contributors, document

    • ITIL Framework

      ITIL Framework

      The ITIL (Information Technology Infrastructure Library) framework is a collection of concepts for information technology systems and operations. It is the most widely accepted reference standard concerning a wide variety of subjects including service support, service delivery, service management, infrastructure management, application management, security management, and business strategies. Companies can refer to the ITIL framework

    • SNMP Trap

      SNMP Trap

      The SNMP (Simple Network Management Protocol) allows network management to communicate with different network components. Because of this, it is important for all network hardware to be equipped with an SNMP agent that allows for it to be communicated back to network management. Once the network is connected, the elements are able to send messages

    • Service Management

      Service Management

      Service management, also called IT service management, is the discipline used in industries that provide services or a combination of goods and services. While widely used in the IT industry, specifically the ICT (information and Communication Technology) sector, service management can be integrated into many other industries. Service management is usually used in conjunction with

    • Decision Support System

      Decision Support System

      A Decision Support System (DSS) is a way to model data and make quality decisions based on it. Making the right decision in business is usually based on data quality and one’s ability to sift through and analyze the data to find trends that solutions and strategies can be created from/for. Decision Support Systems are

    • What is Keiretsu?

      What is Keiretsu?

      The keiretsu business system first hit the press in the United States during a series of trade disputes between the United States and Japan in the late 1980s to early 1990s. The system is a series of affiliated companies that work together to ensure the mutual success of each company. The keiretsu system also relies

    • Cost of Implementation for Sarbanes Oxley

      Cost of Implementation for Sarbanes Oxley

      Sarbanes Oxley is usually known as Sarbox or Sox, it is a United States federal law passed in 2002, that protects the public against major corporate accounting scandals that proved to be the catalyst of many investors losing billions of dollars worth of value in the stock market. The official name for Sarbox or Sox

    • Application Service Provider

      Application Service Provider

      An Application Service Provider or ASP provides “applications” as a service – specifically, software and services having to do with the information technology requirements of companies and individuals. The service offered by Application Service Providers may include processing credit card payments, providing customer relations management (CRM) services to businesses, or customized applications. The operational concept

    • Inter-Process Communication

      Inter-Process Communication

      The term Inter-Process Communication (IPC) refers to a predefined library or set of interfaces that allow processes to communicate with each other. IPC gives the appearance of programs that run concurrently in an operating system’s background and allows computer users to conduct multiple tasks at once on a computer. IPCs can share memory, run in

    • MTBF (Mean Time Between Failures)

      MTBF (Mean Time Between Failures)

      MTBF stands for Mean Time Between Failures. MTBF numbers represent a statistical approximation of how long a set of devices should last before failure. MTBF numbers are not valuable at determining when a specific device will fail. MTBF numbers are usually stated in terms of hours. MTBF is often erroneously described as Mean Time Before

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