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    • SNMP Trap

      SNMP Trap

      The SNMP (Simple Network Management Protocol) allows network management to communicate with different network components. Because of this, it is important for all network hardware to be equipped with an SNMP agent that allows for it to be communicated back to network management. Once the network is connected, the elements are able to send messages

    • ERP (Enterprise Resource Planning)

      ERP (Enterprise Resource Planning)

      ERP (Enterprise Resource Planning) is principally an integration of business management practices and modern technology. Information Technology (IT) integrates with a corporate house’s core business processes to streamline and accomplish specific business objectives. Consequently, ERP is an amalgamation of three most important components: Business Management Practices, Information Technology, and Specific Business Objectives. In simpler words,

    • DMAIC

      DMAIC

      DMAIC is a basic Six Sigma methodology component- a way to improve work processes by eliminating defects. The Six Sigma methodology is widely used in many top corporations in the United States and around the world. It is normally defined as a set of practices that improves efficiency and eliminate defects. Six Sigma has been

    • Change Management

      Change Management

      Someone who has worked in a corporation or with a large organization might have heard the phrase “change management” used from time to time. Change management has been around for a while, but has become extremely popular with organizations or corporations that would like to initiate significant change to processes that can include both work

    • The Waterfall Model

      The Waterfall Model

      The Waterfall model is one of the best known applications of the Systems Development Life Cycle model (or SDLC), commonly used in the information systems, software, and systems engineering fields. The model is a sequential design process and gets its name from the visual depiction of progress, following the methodology looking like a waterfall as

    • ITIL Processes

      ITIL Processes

      The Information Technology Infrastructure Library (ITIL) is a series of books that contain proper procedures to handle situations that any IT organization would come in contact with. Using a series of check lists, tasks and procedures, an IT organization can take what is available to it and implement it in such a way that ensures

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

    • Application Service Provider

      Application Service Provider

      An Application Service Provider or ASP provides “applications” as a service – specifically, software and services having to do with the information technology requirements of companies and individuals. The service offered by Application Service Providers may include processing credit card payments, providing customer relations management (CRM) services to businesses, or customized applications. The operational concept

    • BS7799

      BS7799

      ISO17799 and BS7799 are security policies and standards procedures. The standard was initially known as a British standard called BS 7799, developed by the British Standards Institution. Later, it became the ISO IEC 17799 standard when it was adopted by the ISO IEC technical committee for international use. Such a committee is called ISO IEC

    • What is an ETOM?

      What is an ETOM?

      ETOM (Enhanced Telecom Operations Map) is the most widely used set of standards for the world communications market. The standard focuses on the latest TELECOM technologies such as Internet telephony, broadband, and DSL. It is regularly updated to keep up with Internet standards/specifications and hardware updates. What is ETOM? ETOM was created to give telecom

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