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    • ITIL Problem Management

      ITIL Problem Management

      When dealing with Information Technology Infrastructure Library, there are numerous different components. These components, when combined together, make for an excellent response to issues that customers might have with an IT organization. While many of the steps in ITIL rely on helping customers to get issues resolved, problem management is different. Problem management, when implemented

    • Change Management

      Change Management

      Someone who has worked in a corporation or with a large organization might have heard the phrase “change management” used from time to time. Change management has been around for a while, but has become extremely popular with organizations or corporations that would like to initiate significant change to processes that can include both work

    • Distributed Computing

      Distributed Computing

      Distributed computing refers to the means by which a single computer program runs in more than one computer at the same time. In particular, the different elements and objects of a program are being run or processed using different computer processors. Distributed computing is similar to parallel computing and grid computing. Parallel computing, though, refers

    • ITIL (Information Technology Infrastructure Library)

      ITIL (Information Technology Infrastructure Library)

      ITIL is an acronym for Information Technology Infrastructure Library. ITIL are a series of books and training manuals that outline and explain the practices that are the most beneficial to IT services (usually manager focused). The goal of ITIL is for managers to have extremely high standards in IT value, as well as high financial

    • Digital Asset Management

      Digital Asset Management

      Digital asset management (DAM) is the technology that allows organizations or individuals to manage both tasks and decisions which leverage digital assets. These systems provide a cohesive way to manage potentially large volumes of documents, videos, digital imagery, and database resources using defined protocols by the DAM system to avoid interference between coworkers and to

    • MTTR (Mean Time to Recovery)

      MTTR (Mean Time to Recovery)

      MTTR is an abbreviation for Mean Time To Recovery or Mean Time To Repair which represents the average time taken to put a defective component or system back in working order. It is a measure of the maintainability of a system and predicts the average amount of time required to get the system to work

    • Six Sigma

      Six Sigma

      Six Sigma is a business improvement methodology. Its main objective is to implement a vigorous process to systematically eliminate defects and inefficiency. Motorola originally developed it in the early 1980s.  Its proficiency has caused it to become extremely popular in many corporate and small business environments around the world. Six Sigma’s main purpose is to

    • Data Warehousing

      Data Warehousing

      Data warehousing software is quickly on the rise to becoming one of the most needed forms of software on the market today. As more and more companies convert their brick-and-mortar foundations into cyber empires, the majority of information is now digital. Data warehousing software allows for these companies to manage their information by using various

    • Sarbanes-Oxley

      Sarbanes-Oxley

      The Sarbanes-Oxley Act was signed into law on July 30, 2002 by President Bush, and was approved by the House by a vote of 423-3 and by the Senate 99-0. Sarbanes-Oxley is considered the most significant change to federal securities laws in the United States since the New Deal. Officially titled the Public Company Accounting

    • Asset Management

      Asset Management

      In order to keep track of their belongings, companies use asset management software and practices that aid in organization and lead to better productivity. Asset management is an underlying need that transcends all industries and used to require a team of professionals to monitor and keep track of everything that a particular company does and

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