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    • Digital Asset Management

      Digital Asset Management

      Digital asset management (DAM) is the technology that allows organizations or individuals to manage both tasks and decisions which leverage digital assets. These systems provide a cohesive way to manage potentially large volumes of documents, videos, digital imagery, and database resources using defined protocols by the DAM system to avoid interference between coworkers and to

    • ITSM (Information Technology Service Management)

      ITSM (Information Technology Service Management)

      ITSM stands for Information Technology Service Management. It is a discipline that is widely used for managing large, medium and small scale information technology systems. ITSM is targeted towards the customer and is considered a consumer friendly approach to managing a wide variety of services. ITSM tries to put the consumer relationship first, by switching

    • Data Profiling

      Data Profiling

      In order to appreciate the full details of a specific selection of information, companies must use data profiling software to analyze the data in question. Data profiling software is excellent for when you want to know more about the quality of the data that you are working with in order to maximize data potential and

    • ITIL Framework

      ITIL Framework

      The ITIL (Information Technology Infrastructure Library) framework is a collection of concepts for information technology systems and operations. It is the most widely accepted reference standard concerning a wide variety of subjects including service support, service delivery, service management, infrastructure management, application management, security management, and business strategies. Companies can refer to the ITIL framework

    • GroupWare


      In the modern era, enterprises are expanding beyond both local and national borders. Hence, collaboration between employees who are located all over the world can be problematic. In order for large, multinational companies to remain competitive, such collaboration is required, hence the need for GroupWare. What is GroupWare? Groupware (Collaborative Software) is any software, application,

    • MTTR (Mean Time to Recovery)

      MTTR (Mean Time to Recovery)

      MTTR is an abbreviation for Mean Time To Recovery or Mean Time To Repair which represents the average time taken to put a defective component or system back in working order. It is a measure of the maintainability of a system and predicts the average amount of time required to get the system to work

    • e-Learning


      e-Learning is learning that takes place in an electronically simulated environment. e-Learning, web-based training, internet-based training and computer-based training are the next-generation instruction methods being developed today. With e-Learning, users can immerse themselves in a three-dimensional environment to further enhance their learning experience. Moreover, e-Learning can be done anywhere and anytime as long as the

    • How to Control Documents

      How to Control Documents

      As organizations grow, their potential to increase the collaboration potential of on-line technologies also grow. Therefore, the need to implement document production control early in a project’s life cycle has proven to be critical to success. Some may argue that document control is another layer of bureaucracy. However, for projects that involve many contributors, document

    • The Waterfall Model

      The Waterfall Model

      The Waterfall model is one of the best known applications of the Systems Development Life Cycle model (or SDLC), commonly used in the information systems, software, and systems engineering fields. The model is a sequential design process and gets its name from the visual depiction of progress, following the methodology looking like a waterfall as

    • Document Management

      Document Management

      Most businesses and organizations rely on their documents to store data and keep information readily available. Some corporations create millions of documents each year. Filing data that is collected, storing it safely, indexing it properly, making it easily accessible and protecting it from outsiders is a major concern for many organizations. In order for you

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