What is this Extension DirecTV is telling me to call?
Sometimes when your DirecTV system is malfunctioning, a message will appear on your television screen asking you to call a DirecTV extension.
Here are the meanings of those DirecTV extensions.
DirecTV Extension Explanation 711 Customer account is set-up but the system has not been activated (which is called a partial activation) 721 Channel is not authorized, or subscription has expired 722 A "resend" is required from DirecTV to re-activate an active subscription (i.e. The receiver was off for a long period) 731 Access Card is full and has not reported to DirecTV 732 PPV has not been set-up or has been blocked due to delinquent account 733 Due to unsuccessful attempts by the receiver to download the access card, the PPV purchase ceiling has been set to 1 cent by DirecTV 734 Receiver un-sets for PPV purchases capability due to receiver malfunction 745 Card lost, stolen, or damaged (Generally it means the serial number has been added to the blacklist) 746 Possible data corruption - receiver fault 751 Access card needs to be changed out 752 Card not compatible (This is a new message which only shows with the new 5th generation RCA receivers)
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