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    • How to Dry Out a Cell Phone

      How to Dry Out a Cell Phone

      When dealing with a wet phone, it is important to act quickly. Few phone companies offer a warranty on wet phones and have gone as far as to place a "wet strip" on the phone that changes colors when it has gotten wet. What this means is that the wet strip will allow the company

    • Telephone Network Interface Device

      Telephone Network Interface Device

      The telephone Network Interface Device (NID) is what connects your home telephone lines to the telephone company’s network. It is usually a small gray box located on the exterior of your home. It usually contains a modular phone plug that you can use for testing the line. They need both inside testing and outside testing.

    • How to Make a Lineman’s Handset

      How to Make a Lineman’s Handset

      This is the “right hand” of both the professional and the amateur lineman. Basically, it is a customized portable telephone which is designed to be hooked onto raw cable terminals in the field and used to monitor the line, talk, or dial out. The monitor function is usually the main difference between the “butt-in” test

    • CNAM (Calling NAMe)

      CNAM (Calling NAMe)

      CNAM (“Calling NAMe”) is an Intelligent Network (IN) service that displays a caller’s name on a digital readout. It is very similar to caller ID except that both the caller’s name and the calling number are displayed on the receiving end of the phone call. This feature only works if the person or organization being

    • Numbers that Temporarily Disconnect Phone Service

      Numbers that Temporarily Disconnect Phone Service

      Many telephone companies maintain telephone numbers to which if a call is made will temporarily disconnect your telephone service for testing. If your NPA is not listed, or the listing does not cover your LATA, try common numbers such as 119 (GTD5 switches) or 511. NPA Telephone Number Geography Length of disconnection 209 999 Stockton,

    • Blue Box

      Blue Box

      Blue boxes use a 2600hz tone to size control of telephone switches that use in-band signaling. The caller may then access special switch functions, with the usual purpose of making free long distance phone calls, using the tones provided by the Blue Box. To quote Karl Marx, blue boxing has always been the most noble

    • How to Unlock a GoPhone

      How to Unlock a GoPhone

      GoPhone is the trademark used by AT&T/Cingular to market their pay as you go cell phones. Most customers will eventually want to switch to a more normal post-pay cell phone plan, and many of them will want to take their cell phones with them. Unfortunately, the GoPhones are "subsidy locked." This means that the GoPhones

    • RBOC (Regional Bell Operating Company)

      RBOC (Regional Bell Operating Company)

      RBOC (The Regional Bell Operating Companies) were created as the result of a legal dispute between the US Justice Department and the AT & T Corporation. In 1984, the American Telephone & Telegraph Company split its local operations into 7 autonomous RBOCs that became known as “Baby Bells”. In the beginning, these companies were called

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • How to Add Ring Tones to my BlackBerry

      How to Add Ring Tones to my BlackBerry

      Owning a Blackberry enables its owners to do much more than they could ever accomplish with a basic cell phone. However, one of the most popular features that have carried over from basic cell phone to the BlackBerry is the ability to add ring tones. In earlier models adding ring tones to your Blackberry was

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