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    • DTMF (Dual-Tone Multi-Frequency)

      DTMF (Dual-Tone Multi-Frequency)

      DTMF tones, or Dual-Tone Multi-Frequency signaling, are audible tones that are used by touch-tone telephones to identify which number key was pushed by the operator. DTMF tones have been used since 1963 and are used by all standard touch-tone telephones in the United States as well as in many other countries around the world. DTMF

    • How to Defeat Caller-ID Blocking

      How to Defeat Caller-ID Blocking

      One trick to defeat Caller-ID blocking is to forward your phone line to a friend who lives in another LATA. When your friend receives the anonymous phone call, have him use *69 Call Return to dial to offending party back. As he is now placing a long distance phone call, the telephone number of the

    • Locate My Lost Cell Phone

      Locate My Lost Cell Phone

      Many of us have lost our cell phones from time to time but some may have a harder time than others in retrieving their phone. What is worse is when you lose your cell phone in the middle of a texting session or when you have an important phone call to make and the person's

    • How Do I Connect My Bluetooth to My Cell Phone?

      How Do I Connect My Bluetooth to My Cell Phone?

      Before any connection can be made between the Bluetooth and the cell phone, it is important that they both have a strong charge. Typically when these devices begin to run extremely low on battery, the signal they emit is not as strong and that can result in a failed attempt at configuring a Bluetooth to

    • Types of Call Center Services

      Types of Call Center Services

      If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not

    • Forward and Reverse Channels

      Forward and Reverse Channels

      Forward and reverse channels refer to a number of frequencies that are used by a telecommunications broadcast system in order for a telephone tower and a cellular telephone to communicate with each other. A forward channel refers to the frequencies used by a telephone tower to communicate with all nearby cellular phones. Contrastingly, a reverse

    • Telephone Tone Frequencies

      Telephone Tone Frequencies

      The Low Tone is a generic tone used with various interruption patterns for the specific tones listed below: Line Busy Tone Reorder Reverting Tone No Circuit Tone No Such Number Vacant Code Group Busy Tone Deposit Coin Tone Vacant Position Tone Dial Off-Normal Tone Trouble Tone Dial Jack Tone Dial Test Signal Class of Service

    • IntraLATA

      IntraLATA

      IntraLATA refers to any telephone call that is made between two separate local telephone companies that are close enough to not constitute a long-distance call. To fully understand IntraLATA and InterLATA systems, a user must understand that a LATA, or Local Access and Transport Area, is a local telephone company that is responsible for managing

    • How to Fool Caller ID

      How to Fool Caller ID

      Caller ID is a telephone service that provides the caller’s phone number and name to the receiver. This data is either displayed on the phone itself or on a caller ID box that is attached to the phone. Most phone providers charge a small fee for this service. It helps people to identify prank callers,

    • Prepaid Cell Phones vs Contract Phones

      Prepaid Cell Phones vs Contract Phones

      Prepaid cell phones are mobile phones that are not associated with a long term contract and, therefore, do not incur the overage charges and late fees associate with contract plans. Prepaid cell phones are paid before the mobile service is activated on a monthly or “pay-as-you-go” basis and are deactivated when the service term expires

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